Frequently Asked Questions
Quick answers to the questions we hear most.
Are your pieces really handmade?
Yes. Every item is crafted by hand, so small variations in color, texture and finish are part of its charm.
How long does shipping take?
Ready-to-ship items leave our studio in 2–5 business days. Delivery usually takes 3–7 business days after that.
Do you take custom orders?
Absolutely. Send a request through our Custom Order page and we'll follow up with ideas, timing and a quote.
Is checkout secure?
Yes. Payments are processed through Shopify's encrypted, secure checkout. We never see or store your card details.
How do I care for my piece?
Keep décor away from direct sunlight and moisture, dust gently with a soft dry cloth, and hand wash apparel cold unless noted otherwise.
Dreaming of something unique?
Request a Custom Order